Terms & Conditions
Shipping options include United Parcel Service (UPS) or United States Postal Service (USPS). Shipping charges are calculated based on ship-to address, total weight, and selected method of shipping. Delivery failure due to incorrect address listed or undeliverable address will not be issued credit for shipping charges. Additional shipping fees will be charged to reship a package.
Orders are processed within 24 to 48 hours upon receipt. Shipping time is determined by shipping method and ship-to address. Orders are shipped Monday through Friday.
It is your responsibility to confirm the proper receipt of all items as indicated on your packing slip. Failure to report shipping discrepancies within 5 days prevents us from effectively troubleshoot the issue. Variances reported after 5 days will not be issued any credit regardless of circumstances.
Prices are listed on the website, and are subject to change without notice. WeConnex reserves the right to correct any typographical/pricing errors at anytime.
Payment is due prior to shipment, unless credit terms have been arranged in advance with our Credit Department. In such case, payment terms shall be as set forth in the credit agreement.
Sales Tax (Within CA State Only):
Sales tax is only required for orders shipping to destinations within our resident states of business. Therefore, all orders shipped to California will be charged sales tax per the appropriate tax rate. Customers who qualify for tax exempt status must submit a copy of their tax-exempt form via fax to (909) 206-1565 or email it to email@example.com
WeConnex.com accepts the following payment methods:
• Credit Cards: Visa, MasterCard, Discover, and American Express
• Net Termare available to qualifying organizations only. Please contact our Customer Service at firstname.lastname@example.org for additional information.
For Refund: All returns must be authorized by WeConnex within 30 days after you receive the order. There is no restocking fee applied to any return item(s). However, shipping and handling cost is not refundable. Merchandise must be returned in its original condition with original receipt and RMA (Returned Merchandise Authorization) number. An RMA number must be issued prior to shipment of any item to WeConnex. We will not accept returns without prior authorization and an RMA number. Unauthorized items returned to WeConnex not originally requested will be returned or refused at sender’s expense.
Once issued, RMA numbers are valid for 15 days within which time WeConnex must receive the returned item(s). Once issued, RMA numbers will not be extended, reissued, or modified. When requesting an RMA number, please be as detailed as possible and include the reason you are returning the item. Using this RMA number we will be able to track your request and credit your charge card appropriately. Once you receive your RMA number, you will need to print the RMA label and affix it to the package before sending it to us.
For Replacement: After 30 days, WeConnex will only replace items deemed defective during the product's warranty period. An item returned cannot be exchanged for a different item. WeConnex will pay the cost of returning any defective merchandise during its warranty period. WeConnex will also pay the cost of shipping the replaced items back to the customer.
Please note: Discontinued items are not eligible for replacement.
ALL our cables and adapters carry lifetime warranties. Most of our electronic products carry a 1-year warranty unless otherwise stated in the product's description. However, certain products offered by WeConnex.com are covered by Manufacturers' Warranties. If a product is covered by a manufacturer's warranty, it will be stated on that product's web page. Manufacturers' warranty details are typically available at the manufacturer's website.
Limitation Of Liability
IN NO EVENT SHALL WECONNEX, ITS SUBSIDIARIES OR AFFILIATES, OR THEIR RESPECTIVE PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS (COLLECTIVELY, "WECONNEX") BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, USE OR PROFITS), HOWEVER CAUSED, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE, OR OTHERWISE, AND WHETHER OR NOT WECONNEX HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT WECONNEX'S MAXIMUM LIABILITY ARISING FROM ANY PRODUCT SOLD BY WECONNEX SHALL NOT EXCEED THE PRICE OF SUCH PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION'S LAW IS APPLICABLE TO THIS AGREEMENT.
At WeConnex we do our best to ensure all data is accurate and up to date on our website. However, if an error is made and a product is listed at an incorrect price, WeConnex shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card,WeConnex shall immediately issue a credit in the amount of the incorrect price. We reserve the right to make changes to the material on this website, or to the products and prices described in it, at any time without notice.
The information, services, products, and materials on this website, including, without limitation, text, graphics, and links, are provided on an 'as is' basis with no warranty. To the maximum extent permitted by law, WeConnex disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance.
Important: At WeConnex we strive to offer the best products and services at very competitive prices, but will not assume responsibility for any damage to equipment, data or other property resulting from the use of our products or services beyond the price of products purchased from WeConnex. WeConnex also reserves the right to revise its policies at any time.